How soon will my account be set up and ready for
use?
Accounts are set up and active within 3 to 12 hours after our sales agent
process your payment.
Once an account is set up an activation notice will be sent you via e-mail
including a username, password. You can begin uploading files to your new
web site immediately thereafter.
I'm a web designer and I'd like to resell your
space to my client. How do you protect my privacy?
We provide anonymous nameservers for you and your client(s). Private
nameservers are also available.
Will you place banner or advertisement on my
site?
HostCabin.com does not require customers to place our banner ads on your
site.
Do you offer tech support every day?
Yes, 24/7 tech support available via
helpdesk system or emergency
email and fax system.
Do you offer 24 hours phone support?
HostCabin.com are able to keep our prices lowest in the industry, because
we do not support on-site and telephone support to our customers. Do be
assured that HostCabin.com will response to your
technical request in a timely
manner via email within less then 1-6 hours.
We will soon be launching technical phone support.
Can I access my site without placing the www.?
Yes, you can access your web site with or without the www.
Do you host foreign domain names?
Yes, all domain names will work with HostCabin.com accounts.
Do you support Java-servlets (JSP)?
No.
Do you support Active Server Pages (ASP)
application?
Unfortunately, we do not support ASP at this time due to the fact that we
only host our customer on LINUX servers.
How fast are your connections?
We employ multiple OC-12 lines.
Do you offer any databases?
Yes, we have MySQL installed with an online interface for managing your
database.
Do you actively monitor and manage your network
24/7?
Yes we do. We monitor our network, on site and remotely, constantly. If
something happens to your site or our servers, we will know about it
immediately.
Do I have 24/7 access to my account(s)?
Yes, All of our customers have full access to their account(s) every day,
all day
Do you host adult sites?
No, we DO NOT host adult sites
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